FAQ

Part of being a lock and door specialist means getting questions from our clients about our services. Below are some of the most commonly asked questions and their answers.

What can I do to ensure that my home or business is secure at all times?
One of the main things you can do to ensure that your home or business is always well protected is invest in doors and locks that are robust enough to deter would-be intruders. Criminals who break into houses and businesses for a living know what they are looking for when sizing up a potential target, and one of the main things they seek out are homes and businesses that have weak points of entry. If it looks like you have a high quality lock and door protecting your home or business, that is often enough to dissuade people from attempting to break in. If it looks like you have an old or damaged door and lock, people will be more likely to try something.
If I come home to find that I’ve experienced a break-in, what is the first thing I should do?
The first thing you should do if you come home to find that your home or business has been broken into is call the police. It is ill-advised to enter your home or business with intruders still potentially inside because it puts you, and the people with you, at risk. Once the premises have been secured, you should call Doors on the Move, so we can have a technician sent to your home to repair the lock or door.
Are you really able to come any time of the day or night?
Yes, we are really able to come and provide our emergency services to you at any time of the day or night. If you have an emergency and it needs tending to, you can call Doors on the Move, and we will have someone standing by and ready to assist. Never hesitate to call, or think that it is too early, or too late. The point of our 24/7 service is to provide around the clock assurance to the GTA that their lock and door needs will never go unmet.
How much does it cost to get a quote from Doors on the Move?
Doors on the Move prides itself on offering free quotes to its customers. If you call us to do some work for you, we will give you a free quote before we begin the job.
Are your products guaranteed?
All of our products come with a 2 year guarantee. We only source from the best of the best, so we are quite confident that anything we sell to you is going to hold up for at least two years. Provided that nothing traumatic happens to the door hardware or accessories, they will last longer.

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